Frequently Asked Questions
Q. What is product fundraising?
A. Product fundraising is one of the most preferred ways many non-profit organisations choose to raise money.
Non-profit groups benefit from being able to sell both name-brand and unique, specialty items to friends, family, and community members, and keep a portion of the proceeds.
As your product fundraising partner, outreach Fundraising provides high-quality products, attractive colour brochures, and a second to none selling process to support non-profit groups who want to raise the maximum amount of funds with a minimal amount of effort.
Q. Why is product fundraising effective?
A: Most "do-it-yourself" fundraising efforts – bake sales, car washes, special events – tend to be more labour-intensive and less profitable than product fundraising.
As your product fundraising partner, Outreach Fundraising provides guidance and support, overcomes any problems that may arise, and reduces volunteer time and energy while maximizing sales.
Product sales work in general because people like buying products for a worthy cause and also like to receive something in return for their contribution in supporting causes.
Groups appreciate getting fast results and an easy-to-use program. Outreach fundraising products work particularly well because we carry highly desirable products people want to buy, resulting in a consistent, reliable fundraiser that every non-profit group could use.
Q: Why should I choose A Catalogue Fundraiser?
A: Catalogue Fundraisers offer you a recognized product that supporters of your group will want to buy.
We research the market place to find out the current trends and what consumers are actively purchasing at certain times throughout the year.
This is why our candle fundraisers are our most popular fundraisers with 8 out of 10 homes and workplaces burning candles regularly this makes a great product fundraising program.
Q: What does it take to run a successful product fundraising campaign?
A. The most successful product fundraiser will include an enthusiastic volunteer sales force, outstanding products people want to buy, and a fundraising partner that provides top notch service from beginning to end of your campaign.
Q: Can any group or organisation participate in your fundraisers?
A. Yes, any non-profit group that needs additional funds and has a solid base of volunteers willing to help run a fundraising campaign can benefit from our programs.
Q: What type of support do I receive?
A: You will receive full support throughout your fundraising campaign. You will be assigned a fundraising representative to help you through the entire process, from signing up to one of our programmes to help on achieving your fundraising goals and we also will help with the promotional side of advertising your fundraiser throughout the school.
You will be allocated your representative at the beginning of your fundraising campaign you will be given your reps contact details which will include there telephone number and email address as well as our support teams contact details, who will also be there to support you if you should need it.
We aim to return all enquiries should this be telephone or electronic mail return correspondence within 2 hours within normal office hours of a normal working day.
Should you contact us out of normal hours then we will return your call email at the earliest time possible upon receiving your enquiry.
As part of your campaign and in supporting you along the way of your fundraiser we also offer on your launch day or a few days before, to come along to an assembly and provide a short presentation to the pupils along with our Otis THE Outreach Fundraising mascot to boost kids morale and get them more involved and boosts support this also gives us the opportunity to show them some of the prizes we have on offer in our Prize Incentive Program which also will allow the pupils an opportunity to see the prize for the regional BIG PRIZE EVENT program where u will be competing against other local schools to win a BIG EVENT prize that the whole school will be able to enjoy.
Q. How do I get started?
A. Simply contact us and we will connect you with the Fundraising Sales Consultant in your area. He or she will ask for pertinent details about your organisation to make sure you get the most useful information and recommendations for your group. You'll then receive a complete, tailored packet of brochures we offer. Your Consultant will also follow-up with you to see if you have questions, and be available to coach you through the process, from beginning to end.
Q. What percentage of fundraising sales will my group receive?
A. Most of our programs generate 40%-50% profit for the organisation. The final figure depends on products you select, the prize programs included, and any additional services you request. Your Fundraising Sales Consultant will be able to share a firm number once these details are finalized.
Your school or organisation earns Commission on every product sold through our catalogue fundraisers no matter if you even manage to only sell 1. On that 1 product you will still receive your share of the sale.
Q: How does the pricing compare to retail?
A: This is the reason why we are seeing a grown success of the product catalogue fundraising programs as we price our product to reflect the price that you will find in retail stores.
Our candle program has the same price in our catalogue as that of the manufacturer on their website.
Q. Do you require a minimum order to hold a product sale?
A. No, there is no minimum order required.
However, there are sales levels to meet to receive free shipping.
Your Fundraising Sales Consultant can go over these thresholds with you so you can keep them in mind when you place your order. Your Consultant can review the shipping rates and help you avoid additional shipping costs wherever possible.
Q. Do you require any money up front?
A. No, there is no payment required up front. Your Outreach Fundraising Consultant will review payment policies with you to select the best payment option for your organisation.
Q. How much selling time do you recommend for a successful campaign?
A. Plan on two to three weeks of selling, including at least two weekends. If a sale is too short, your sellers won't have adequate time to reach enough prospects and collect orders. But if the length of the sale is too long, your sellers may lose momentum.
Q. Do I collect the money at the time the sale is made or on delivery?
A. Yes you collect Pre-Pay on receiving their order this is called (Pre-pay which is when your sellers take orders and receive payment upfront). These funds are deposited in your account. Post-pay is when your sellers take orders but collect either when picking up orders or after delivery has been made.
PLEASE NOTE WE DO NOT OPERATE THE POST-PAY POLICY
Q. What do I do once all orders and funds have been collected?
A. Contact your salesperson and let him or her know that you are ready to either send in your order forms email them or arrange for your rep to collect them if you have opted for your rep to do the master order form for your campaign.. Depending on your location and salesperson, he or she will guide you through the shipping process of your order forms, to enable them to process your master order.
Q. When will I know how much money we've made?
A. Usually within five days of receiving your orders at our Office the admin department will send you secure documents which will allow you to go online and review your invoice summaries.
Your lead fundraiser will be given the 4-digit code and school identification number to use in retrieving many different reports online.
Q. When and how should I remit payment?
A. Payment is net due upon receipt of invoice. We accept a cashier's check, school check or business account check for the total amount due, which you'll find at the bottom of the invoice. Please note that balances unpaid after 30 days will incur finance charges of 1.50%. Please send payment to the "remit to" address printed on your invoice. Your profit is the difference between the funds collected and the payment to Outreach. Congratulations!
Q. What do I do with all the money that is turned in with the Seller Packets?
A. Deposit all money received into your group’s bank account. Do not hold deposits as you want received checks to clear at the bank ASAP in an effort to reduce the chances of this being returned unpaid and being a none payment order.
When and how do I send payment to the company?
Prior to your delivery you will be sent a detailed invoice for what is owed to the company. We require full payment to process the order and arrange delivery of your Organisation/groups orders.
Q. When will I receive my order?
A. Most orders will be tallied, packed and shipped to your organisation no later than three weeks after they are placed. If at any time you want to check your order status, don't hesitate to call your Fundraising Sales Consultant.
Q. Are shipping charges included?
A. As long as shipping minimums are met, you won't pay extra for freight. Make sure to discuss those minimums with your Fundraising Sales Consultant so you aren't surprised by an unanticipated shipping charge.
Q. What do I do when my shipment arrives?
A. Count the boxes you have received and compare them with the delivery receipt. If they match, sign off on the delivery receipt.
If there is a damaged or a missing box, please contact your Fundraising Sales Consultant or our Customer Service Team so we can issue a proper credit and/or make a re-shipment (at no cost to you).
We recommend sorting orders by classroom if your organisation is a school, or by seller if not.
This will make distribution easier.
Q. Will there be a copy of the order form in each student’s order at delivery?
A. Yes! The original copy of the order form that was submitted to the company will be packed in each student’s order.
Q. What do I do if an order is turned in late after all orders have been sent off to the company?
A. From the time your orders are sent
off, you will have 3 additional days to submit any late orders received. Please fax or scan copies and email them to your sales representative.
Late orders received after 3 days from order submission will be handled on a case-by-case basis. Contact your sales representative for direction.
Q. What happens if something is missing or damaged from a student’s order?
A. Contact your Representative or our customer service team find all contact details in the contact section of your sellers pack.
Q. What happens if an entire student order is missing at time of delivery?
A. Contact your Representative or our customer service team find all contact details in the contact section of your sellers pack.
Q. How will students get their prizes
A. Prizes from prize brochures will usually come packed in each student’s individual order unless you have requested that they be packed by classroom or bulk, each prize will be labelled with the student’s name, room and teacher, and all prizes will be packed by classroom.
A. Product fundraising is one of the most preferred ways many non-profit organisations choose to raise money.
Non-profit groups benefit from being able to sell both name-brand and unique, specialty items to friends, family, and community members, and keep a portion of the proceeds.
As your product fundraising partner, outreach Fundraising provides high-quality products, attractive colour brochures, and a second to none selling process to support non-profit groups who want to raise the maximum amount of funds with a minimal amount of effort.
Q. Why is product fundraising effective?
A: Most "do-it-yourself" fundraising efforts – bake sales, car washes, special events – tend to be more labour-intensive and less profitable than product fundraising.
As your product fundraising partner, Outreach Fundraising provides guidance and support, overcomes any problems that may arise, and reduces volunteer time and energy while maximizing sales.
Product sales work in general because people like buying products for a worthy cause and also like to receive something in return for their contribution in supporting causes.
Groups appreciate getting fast results and an easy-to-use program. Outreach fundraising products work particularly well because we carry highly desirable products people want to buy, resulting in a consistent, reliable fundraiser that every non-profit group could use.
Q: Why should I choose A Catalogue Fundraiser?
A: Catalogue Fundraisers offer you a recognized product that supporters of your group will want to buy.
We research the market place to find out the current trends and what consumers are actively purchasing at certain times throughout the year.
This is why our candle fundraisers are our most popular fundraisers with 8 out of 10 homes and workplaces burning candles regularly this makes a great product fundraising program.
Q: What does it take to run a successful product fundraising campaign?
A. The most successful product fundraiser will include an enthusiastic volunteer sales force, outstanding products people want to buy, and a fundraising partner that provides top notch service from beginning to end of your campaign.
Q: Can any group or organisation participate in your fundraisers?
A. Yes, any non-profit group that needs additional funds and has a solid base of volunteers willing to help run a fundraising campaign can benefit from our programs.
Q: What type of support do I receive?
A: You will receive full support throughout your fundraising campaign. You will be assigned a fundraising representative to help you through the entire process, from signing up to one of our programmes to help on achieving your fundraising goals and we also will help with the promotional side of advertising your fundraiser throughout the school.
You will be allocated your representative at the beginning of your fundraising campaign you will be given your reps contact details which will include there telephone number and email address as well as our support teams contact details, who will also be there to support you if you should need it.
We aim to return all enquiries should this be telephone or electronic mail return correspondence within 2 hours within normal office hours of a normal working day.
Should you contact us out of normal hours then we will return your call email at the earliest time possible upon receiving your enquiry.
As part of your campaign and in supporting you along the way of your fundraiser we also offer on your launch day or a few days before, to come along to an assembly and provide a short presentation to the pupils along with our Otis THE Outreach Fundraising mascot to boost kids morale and get them more involved and boosts support this also gives us the opportunity to show them some of the prizes we have on offer in our Prize Incentive Program which also will allow the pupils an opportunity to see the prize for the regional BIG PRIZE EVENT program where u will be competing against other local schools to win a BIG EVENT prize that the whole school will be able to enjoy.
Q. How do I get started?
A. Simply contact us and we will connect you with the Fundraising Sales Consultant in your area. He or she will ask for pertinent details about your organisation to make sure you get the most useful information and recommendations for your group. You'll then receive a complete, tailored packet of brochures we offer. Your Consultant will also follow-up with you to see if you have questions, and be available to coach you through the process, from beginning to end.
Q. What percentage of fundraising sales will my group receive?
A. Most of our programs generate 40%-50% profit for the organisation. The final figure depends on products you select, the prize programs included, and any additional services you request. Your Fundraising Sales Consultant will be able to share a firm number once these details are finalized.
Your school or organisation earns Commission on every product sold through our catalogue fundraisers no matter if you even manage to only sell 1. On that 1 product you will still receive your share of the sale.
Q: How does the pricing compare to retail?
A: This is the reason why we are seeing a grown success of the product catalogue fundraising programs as we price our product to reflect the price that you will find in retail stores.
Our candle program has the same price in our catalogue as that of the manufacturer on their website.
Q. Do you require a minimum order to hold a product sale?
A. No, there is no minimum order required.
However, there are sales levels to meet to receive free shipping.
Your Fundraising Sales Consultant can go over these thresholds with you so you can keep them in mind when you place your order. Your Consultant can review the shipping rates and help you avoid additional shipping costs wherever possible.
Q. Do you require any money up front?
A. No, there is no payment required up front. Your Outreach Fundraising Consultant will review payment policies with you to select the best payment option for your organisation.
Q. How much selling time do you recommend for a successful campaign?
A. Plan on two to three weeks of selling, including at least two weekends. If a sale is too short, your sellers won't have adequate time to reach enough prospects and collect orders. But if the length of the sale is too long, your sellers may lose momentum.
Q. Do I collect the money at the time the sale is made or on delivery?
A. Yes you collect Pre-Pay on receiving their order this is called (Pre-pay which is when your sellers take orders and receive payment upfront). These funds are deposited in your account. Post-pay is when your sellers take orders but collect either when picking up orders or after delivery has been made.
PLEASE NOTE WE DO NOT OPERATE THE POST-PAY POLICY
Q. What do I do once all orders and funds have been collected?
A. Contact your salesperson and let him or her know that you are ready to either send in your order forms email them or arrange for your rep to collect them if you have opted for your rep to do the master order form for your campaign.. Depending on your location and salesperson, he or she will guide you through the shipping process of your order forms, to enable them to process your master order.
Q. When will I know how much money we've made?
A. Usually within five days of receiving your orders at our Office the admin department will send you secure documents which will allow you to go online and review your invoice summaries.
Your lead fundraiser will be given the 4-digit code and school identification number to use in retrieving many different reports online.
Q. When and how should I remit payment?
A. Payment is net due upon receipt of invoice. We accept a cashier's check, school check or business account check for the total amount due, which you'll find at the bottom of the invoice. Please note that balances unpaid after 30 days will incur finance charges of 1.50%. Please send payment to the "remit to" address printed on your invoice. Your profit is the difference between the funds collected and the payment to Outreach. Congratulations!
Q. What do I do with all the money that is turned in with the Seller Packets?
A. Deposit all money received into your group’s bank account. Do not hold deposits as you want received checks to clear at the bank ASAP in an effort to reduce the chances of this being returned unpaid and being a none payment order.
When and how do I send payment to the company?
Prior to your delivery you will be sent a detailed invoice for what is owed to the company. We require full payment to process the order and arrange delivery of your Organisation/groups orders.
Q. When will I receive my order?
A. Most orders will be tallied, packed and shipped to your organisation no later than three weeks after they are placed. If at any time you want to check your order status, don't hesitate to call your Fundraising Sales Consultant.
Q. Are shipping charges included?
A. As long as shipping minimums are met, you won't pay extra for freight. Make sure to discuss those minimums with your Fundraising Sales Consultant so you aren't surprised by an unanticipated shipping charge.
Q. What do I do when my shipment arrives?
A. Count the boxes you have received and compare them with the delivery receipt. If they match, sign off on the delivery receipt.
If there is a damaged or a missing box, please contact your Fundraising Sales Consultant or our Customer Service Team so we can issue a proper credit and/or make a re-shipment (at no cost to you).
We recommend sorting orders by classroom if your organisation is a school, or by seller if not.
This will make distribution easier.
Q. Will there be a copy of the order form in each student’s order at delivery?
A. Yes! The original copy of the order form that was submitted to the company will be packed in each student’s order.
Q. What do I do if an order is turned in late after all orders have been sent off to the company?
A. From the time your orders are sent
off, you will have 3 additional days to submit any late orders received. Please fax or scan copies and email them to your sales representative.
Late orders received after 3 days from order submission will be handled on a case-by-case basis. Contact your sales representative for direction.
Q. What happens if something is missing or damaged from a student’s order?
A. Contact your Representative or our customer service team find all contact details in the contact section of your sellers pack.
Q. What happens if an entire student order is missing at time of delivery?
A. Contact your Representative or our customer service team find all contact details in the contact section of your sellers pack.
Q. How will students get their prizes
A. Prizes from prize brochures will usually come packed in each student’s individual order unless you have requested that they be packed by classroom or bulk, each prize will be labelled with the student’s name, room and teacher, and all prizes will be packed by classroom.
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info@outreachfundraising.co.uk
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